Setting up Multi-Factor Authentication (MFA) helps to protect your accounts from unauthorised access by adding an extra layer of security, ensuring your personal information and college work stay safe.

To access college IT systems, including Teams and Google Classroom you will need to activate MFA on your Microsoft 365 account by following these steps, to do this you will need to setup an App on your phone to authenticate yourself on the college systems.

Go to https://Outlook.com/ChiGroup.ac.uk

Sign In with your student ID (see Step 1 for details)

Enter your college email address	Select Work or school account	Then enter your Password	Click your student number

Download the Authenticator App:

	Android	Apple

Once the Authenticator App is installed

Open the App and use the App to scan the QR code from your computer

You’ll then get a notification on your phone asking you to enter the digits on your browser

Click Next	Then Done

You are now all setup, when you login to most college systems when not in college, you will receive an MFA notification on your smartphone

If you dont have access to a mobile phone contact the helpdesk who will help you to find an alternative setup 

If you change your phone you will need to resetup your MFA settings

Log onto your Microsoft account using your college details	Click the View account button	In Security info, select UPDATE INFO	Here you can delete your current devices and change your password